Delete your account or data

Request deletion by email

Email support@reelnav.com with the subject Delete my ReelNav account. Send the request from your ReelNav account email when possible, or tell us which email is associated with the account. We may ask you to verify ownership. Never send your password.

To request deletion of cloud catch data without deleting your account, use the subject Delete my ReelNav catch data and say whether you want all catches or specific records removed.

Or delete from the app

1. Connect to the internet and sign in to ReelNav.
2. Open Menu → Account → Delete Account.
3. Read the confirmation and choose Delete Permanently. If prompted, sign out and sign back in to verify your identity, then retry.

Individual catches can also be deleted in Fish Log. Offline changes reach the cloud on the next successful sync.

What is deleted

Account deletion removes your ReelNav sign-in account, cloud catch records and any stored PatternCast monitoring profiles, device notification tokens and forecasts. Deleted cloud records cannot be recovered through ReelNav.

What remains

Local catches, photos, tracks, routes, waypoints and downloaded charts are not remotely erased. Remove those separately on each device. Gallery photos, exports and backups also need separate removal. If you request only cloud catch deletion, remove unwanted local copies first so they are not uploaded again.

A restricted marker containing the former account identifier and deletion-request time is retained without automatic expiration to prevent old devices from restoring deleted account data. It contains no email, catch content, photo or location. Provider security records and records required by law may be retained as explained in our Privacy Policy.